Nike South Africa Head Office, Contact Details

1.0 51 Reviews
Company name
Nike South Africa Head Office, Contact Details
Address
12A Growth Point, Business Park Tonnetti Street, Johannesburg, Gauteng, South Africa
Phone
+27 011 256-0700
Fax
+27 011 315-6208
Working hours
Thursday: 2pm-5pm  See All

Reviews

1.0

51 Reviews
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1.0
Nike air max
I have an air Max worn about 5 times the takkies are as good as new the air patch is punctured which cannot be repaired at any shoe repair. Called the Nike factory shop and they said over 6 months they cannot do anything.The website says over two year warranty I was told the air patch does not have a warranty only the rest of the shoe is in warranty according to customer services Mr no name who accuses me of walking on thorns I explained I live in a flat wore those takkies from the car park to the car into the office and back home he still insisted also beside accussing me of abusing him he couldn't answer my questions and rudely ended the call

If I wanted a throw away takkies there are plenty of fake Nikes,the warranty on the site says two years well two years only for half a takkie I guess with no solution to repair the takkie Nike does not have the facility to do so hense it is cheaper and easier to to use those fake Nikes or change the brand there are plenty of competitors to choose from if you loose 10 customers like me that is a loss of 300 or more customers a day take responsibility of your factory fault would have been the best solution,Mr no name says there is nothing he could do and he is being abused because he couldn't answer me thereafter the call was rudely cut by Mr no name who refused to give his name

I am a customer that you have lost and I will never purchase a Nike again
4.0
Nike Air
Hi...im looking for a specific Nike. Hope you guys have it in stocks. If yes I would like the white and blue one...see attached picture. Thanks
5.0
zando
Good day just want to tell you about zando online retailer witch sell your stuff you can just check them out on the web and facebook they are a horrible company advertising nike among other brands that they don't have in stock but they can easily take your money if you are lucky delivery is in a month and many more problems they have no customer service at all just ignoring all the complaints they get now is that the type of company that you want to represent your fine brand and quality products
1.0
Product Quality
I have always run in Nike products but the latest has been horrible quality. Less than 350km and shoes are falling apart and trying to get hold of Nike about this is like trying to find bigfoot.
1.0
Bad service
I was at the Nike shop in Boksburg today, got treated like a criminal as I took a pair of shoes after asking the shop assistant about the price and the 50% off. He told me that the shoes in the open boxes is what it is even if the size on the box etc and the inside does not correspond. At the till they tried to convince me it was not the right box and it is not their problem if customers put shoes in wrong boxes. They could not even find the box for the shoes I had an tried to make out as if I changed boxes to get the percentage of. I have been a nike fan and loyal customer for very long but never again your Boksburg store sucks and the poeple working there and the manager even worse.
1.0
Poor telephone system
Calling Nike SA Head office is pathetic as the automated machine asks you to press different options but nothing happens you key in your requirement. it is even set to ask if you are still there so you can choose your option.
1.0
Low quality
I am very disappointed about the quality of the air max. I bought them in dec 2018 at the nike shop in Menlyn. I washed them twice and the colour of the logas have come off as well as the deco on the takkies.
1.0
Bad Telephone manners and rude manager at OR Tambo.
I had a really terrible experience with the manager at Nike OR Tambo today 19/02/2019, called in asking if the had any vacancies, he was so rude and even hung up a phone on my ear when I told him that I heard they were looking for staff, he got mad with the fact that I was referred by someone, is it a problem with applying through word of mouth,I really dont think he deserves to be managing there if he does not have people skills or telephonic skills...I am so disgusted by his behavior I dont think I will ever buy this brand because of him.
5.0
Newest Member of the Nike Fam
So my 7 year old is quite the fashionista and recently was attracted to a pair of Nikes, after which she has become obsessed with anything Nike... This was her latest self picked outfit.!! She's loving it, if only Nike SA could bring more of the range I see online (not available in SA) that would be great.
4.0
Exchange
Morning I'm daughter was given a gift by a friend of a Nike scandal however it's small and we don't have a receipt. I would like to exchange it for a different size . Is that possible? I'm in Capetown
1.0
Kelly Catzavelos - BBBEE
Is Kelly Catzavelos still an employee of your company? She supports a racist husband in a racist household. Will you be firing her or will she be divorcing him?

The above combined with no BBBEE compliance in South Africa is extremely concerning.
Reply by Hunter
28 Oct, 2018
She's no longer part of the company as of a few weeks ago
1.0
Defective Nike Soccer boots
Last Monday I returned a pair of soccer boots I bought for my son at sportscene menlyn mall. Reason for the return was that the boots started opening up at the soles. Noma from sportscene informed me that the boots would be given to your Nike representative. On Saturday Noma called me, informed me that the Nike rep had taken the boots on friday and they would have an answer for me by Monday. Monday came and went with not a word from either Nike or Sportscene. Tuesday morning I phoned Sportscene to try and find out what was actually happening. I was immediately informed that I was to collect my sons boots as it was decided that damage to the boots was normal wear and tear. Upon hearing that i demanded they give me details for the nike rep, informed them that i would taje it up with Nike directly. To cut a very long story short I went to the store yesterday to collect my son's soccer boots only to be told that it was no longer there. That the Nike rep had taken it and that Nike would contact me. All the info they could hive me was the first name of Bongani who sadly has not made any contact with me yet. This experience is leaving a very bitter taste in my mouth as I have been buying my son Nike soccer boots, in fact the brand for years
1.0
DEFECTIVE NIKE PRODUCT
Purchased a Nike Huarache, the product is just over 4 months old and the takie broke. Now i am trying to contact Nike head office in Midrand a number i received from Nike.com after emailing them, but to no avail. No answer on the other end. For a company that suppliers such an expensive product, you would think there service to their clients would be excellent. But that is defiantly note the case with Nike. Can some one from your head office contact me as a matter of urgency, in the mean time I will also contact the Consumer Counsel...
5.0
Rugby boots sponsor
Hi my naam is warren williams I am a rugby player at the griffons rugby union I just want to ask you if its possible to sponsor me rugby boots please and i like Nike and its nice to play in Nike
1.0
poor quality
nike air max sequent bubble burst and have been trying to get ahold of the head office no assistance please contact me on 0842500026 Mrs Frieda
Reply by Phumlane
2 Aug, 2018
I Have the very same problem and for 3 months i hav been calling emailing and no1 from nike is responding i bought my nike air max vapour for R3000 and this is the service im recieving from nike. 0789097194
See All 51 Reviews

Questions & Answers

70
Questions
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Mario Manuel
23 Jan, 2020
How can I get a possible sponsorship or donation for my son he is western cape aquatics swimming and junior life saving athlete and has qualified for for junior national life saving compitition in port Elizabeth in 19-26 march 2020
Shane
3 Dec, 2019
I've bought a Nike air Max sequent 4 and have only used it for about 5 times and the air thingy at the back of the shoe is gone flat.tried to call Nike but was a waste of time.can someone please help and tell me how to resolve my problem as the warranty for the shoe is also finished
RINESH
2 Sep, 2019
WHERE CAN I GET A EMAIL ADDRESS FOR QUERIES,THE 0112560700 IS A WASTE OF TIME AS IT DO NOT WORK.
I HAVE A PAIR IF NIKE THIS NOT EVEN A YEAR OLD AND THE LEATHER IS GIVING UP.
View all 70 questions

Company Details

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Description
Nike South Africa

“It’s not a single product model, nor a single manager, nor one ad, nor a single celebrity, not even a single innovation that is key to Nike. It is the people of Nike, and their unique and creative way of working together.

”Phil Knight, Chairman of the Board, Co-Founder of Nike

Nike does more than outfit the world’s best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. We’re looking for people who can grow, think, dream and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders and visionaries. At Nike, it’s about bringing what you have to a challenging and constantly evolving game.

At Nike, every employee brings inspiration and innovation to our business. And others have also taken notice. In the last three years, we’ve been named to Fortune Magazine’s 100 Best Companies to Work For. For the last two years, we were named to Business Week’s Top 100 Best Places To Launch A Career Lists.

As for the world’s largest sports and fitness company, we also go beyond the game to work with communities and cultures around the globe.
Nike is the leading sports brand in South Africa having received many awards and accolades including the Virgin Sports Industry Sport Brand of the Year 2010, the Retail Awards for Top Retail Stores 2009, 2008, Sunday Times Coolest Brand 2008, Sunday Times Leading Sports Brand 2009 and the Generation X Coolest Brand Slogan 2007, 2008, 2009, 2010 and Coolest Company 2009, 2010.

With over 180 employees in South Africa, our functional expertise includes specialists in retail, sales, customer service, marketing, logistics & distribution, finance and human resources.
Working hours
Monday:2pm-5pm
Tuesday:2pm-5pm
Wednesday:2pm-5pm
Thursday:2pm-5pm
Friday:2pm- Late
Saturday:8am-Late
Sunday:8pm-4pm

Verified business

Nike South Africa Head Office, Contact Details - company profile is confirmed by company owner / representative person / directory administrator.
Last update: September 2019 - View Status


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