Nike South Africa Head Office, Contact Details

1.9 48 Reviews
Company name
Nike South Africa Head Office, Contact Details
Address
12A Growth Point, Business Park Tonnetti Street, Johannesburg, Gauteng, South Africa
Phone
+27 011 256-0700
Fax
+27 011 315-6208

Reviews

1.9

48 Reviews
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1.0
Product Quality
I have always run in Nike products but the latest has been horrible quality. Less than 350km and shoes are falling apart and trying to get hold of Nike about this is like trying to find bigfoot.
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1.0
Bad service
I was at the Nike shop in Boksburg today, got treated like a criminal as I took a pair of shoes after asking the shop assistant about the price and the 50% off. He told me that the shoes in the open boxes is what it is even if the size on the box etc and the inside does not correspond. At the till they tried to convince me it was not the right box and it is not their problem if customers put shoes in wrong boxes. They could not even find the box for the shoes I had an tried to make out as if I changed boxes to get the percentage of. I have been a nike fan and loyal customer for very long but never again your Boksburg store sucks and the poeple working there and the manager even worse.
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1.0
Poor telephone system
Calling Nike SA Head office is pathetic as the automated machine asks you to press different options but nothing happens you key in your requirement. it is even set to ask if you are still there so you can choose your option.
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1.0
Low quality
I am very disappointed about the quality of the air max. I bought them in dec 2018 at the nike shop in Menlyn. I washed them twice and the colour of the logas have come off as well as the deco on the takkies.
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1.0
Bad Telephone manners and rude manager at OR Tambo.
I had a really terrible experience with the manager at Nike OR Tambo today 19/02/2019, called in asking if the had any vacancies, he was so rude and even hung up a phone on my ear when I told him that I heard they were looking for staff, he got mad with the fact that I was referred by someone, is it a problem with applying through word of mouth,I really dont think he deserves to be managing there if he does not have people skills or telephonic skills...I am so disgusted by his behavior I dont think I will ever buy this brand because of him.
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5.0
Newest Member of the Nike Fam
So my 7 year old is quite the fashionista and recently was attracted to a pair of Nikes, after which she has become obsessed with anything Nike... This was her latest self picked outfit.!! She's loving it, if only Nike SA could bring more of the range I see online (not available in SA) that would be great.
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4.0
Exchange
Morning I'm daughter was given a gift by a friend of a Nike scandal however it's small and we don't have a receipt. I would like to exchange it for a different size . Is that possible? I'm in Capetown
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1.0
Kelly Catzavelos - BBBEE
Is Kelly Catzavelos still an employee of your company? She supports a racist husband in a racist household. Will you be firing her or will she be divorcing him?

The above combined with no BBBEE compliance in South Africa is extremely concerning.
Reply by Hunter, 28 Oct, 2018
She's no longer part of the company as of a few weeks ago
Reply
1.0
Defective Nike Soccer boots
Last Monday I returned a pair of soccer boots I bought for my son at sportscene menlyn mall. Reason for the return was that the boots started opening up at the soles. Noma from sportscene informed me that the boots would be given to your Nike representative. On Saturday Noma called me, informed me that the Nike rep had taken the boots on friday and they would have an answer for me by Monday. Monday came and went with not a word from either Nike or Sportscene. Tuesday morning I phoned Sportscene to try and find out what was actually happening. I was immediately informed that I was to collect my sons boots as it was decided that damage to the boots was normal wear and tear. Upon hearing that i demanded they give me details for the nike rep, informed them that i would taje it up with Nike directly. To cut a very long story short I went to the store yesterday to collect my son's soccer boots only to be told that it was no longer there. That the Nike rep had taken it and that Nike would contact me. All the info they could hive me was the first name of Bongani who sadly has not made any contact with me yet. This experience is leaving a very bitter taste in my mouth as I have been buying my son Nike soccer boots, in fact the brand for years
Reply
1.0
DEFECTIVE NIKE PRODUCT
Purchased a Nike Huarache, the product is just over 4 months old and the takie broke. Now i am trying to contact Nike head office in Midrand a number i received from Nike.com after emailing them, but to no avail. No answer on the other end. For a company that suppliers such an expensive product, you would think there service to their clients would be excellent. But that is defiantly note the case with Nike. Can some one from your head office contact me as a matter of urgency, in the mean time I will also contact the Consumer Counsel...
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Questions & Answers

69
Questions
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Shane
I've bought a Nike air Max sequent 4 and have only used it for about 5 times and the air thingy at the back of the shoe is gone flat.tried to call Nike but was a waste of time.can someone please help and tell me how to resolve my problem as the warranty for the shoe is also finished
3 Dec, 2019
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Answer
RINESH
WHERE CAN I GET A EMAIL ADDRESS FOR QUERIES,THE 0112560700 IS A WASTE OF TIME AS IT DO NOT WORK.
I HAVE A PAIR IF NIKE THIS NOT EVEN A YEAR OLD AND THE LEATHER IS GIVING UP.
2 Sep, 2019
No answers yet...

Answer
Carlo
Will you be brining in the Nike Adapt BB?
16 Feb, 2019
No answers yet...

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Company Details

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Description
Nike South Africa

“It’s not a single product model, nor a single manager, nor one ad, nor a single celebrity, not even a single innovation that is key to Nike. It is the people of Nike, and their unique and creative way of working together.

”Phil Knight, Chairman of the Board, Co-Founder of Nike

Nike does more than outfit the world’s best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. We’re looking for people who can grow, think, dream and create. We thrive in a culture that embraces diversity and rewards imagination. We seek achievers, leaders and visionaries. At Nike, it’s about bringing what you have to a challenging and constantly evolving game.

At Nike, every employee brings inspiration and innovation to our business. And others have also taken notice. In the last three years, we’ve been named to Fortune Magazine’s 100 Best Companies to Work For. For the last two years, we were named to Business Week’s Top 100 Best Places To Launch A Career Lists.

As for the world’s largest sports and fitness company, we also go beyond the game to work with communities and cultures around the globe.
Nike is the leading sports brand in South Africa having received many awards and accolades including the Virgin Sports Industry Sport Brand of the Year 2010, the Retail Awards for Top Retail Stores 2009, 2008, Sunday Times Coolest Brand 2008, Sunday Times Leading Sports Brand 2009 and the Generation X Coolest Brand Slogan 2007, 2008, 2009, 2010 and Coolest Company 2009, 2010.

With over 180 employees in South Africa, our functional expertise includes specialists in retail, sales, customer service, marketing, logistics & distribution, finance and human resources.
Working hours
Monday:2pm-5pm
Tuesday:2pm-5pm
Wednesday:2pm-5pm
Thursday:2pm-5pm
Friday:2pm- Late
Saturday:8am-Late
Sunday:8pm-4pm

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Last update: September 2019 - View Status

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