Review Big scamsters

Hi I bought a laptop from your mall of the south branch in august 2020 as my son has online school , started having problems with switching it on a month later , due to covid only took it in in 11/01/2021 , 2. Weeks ago and I have heard nothing t , called yesterday and was told would be called today and nothing, I called and big surprise the tech isnt in and the supervisor isn’t in ???? I spent 16k!!!!!! To be scammed by a big company that makes false promises .... the tech is Thabiso and the supervisor is Luis, you will be hearing from my lawyer if I don’t have the laptop in working order by end of this week!!!