I have bought an HP Printer from Incredible Connection Somerset West Mall on 15th July 2020. This HP printer has been taken back to Somerset West Mall Incredible connection 3 times from the beginning I had problems. The last time it was taken to them 10th November and up to 19th December nobody even tried to get in contact with me to let me know what is happening with my Printer. Only when I went back on 19th December did they say it is not fixed yet and they have send it back again. I know that HP if it could not be fixed and since it is still under warranty would have replaced this unit by now. I have file a complaint also with the head office and still there is no results!! I need my money back this is horrible service I am working from home and need a printer!!!