Review Davenport service lacking

The new Managger at the Davenport branch has certainly made a difference at the store, however there is certainly a lack in keeping the flow of customers through the checkouts constant.
Yesterday I spent more time standing in the queue to pay for my groceries, than it had taken me to shop. It was around 4.30pm and a number of till points were closed, or in the process of being closed.
1. I do not understand that tills are not being manned at crucial shopping times, such as early mornings, SHOPPER'S luch times between 12pm and 2pm, and in the afternoons when SHOPPERS are on their way home, and need to purchase goods for their supper?
2. Davenport branch has seen a significant increase of customers over the years, and surely by now, the management would have picked this up?
3. There is supposed to be a pandemic called Corona Virus, and although we are in level 1, this virus still exists. Surely the manning of tillpoints should be a priority, so as to ease the flow of customers out of the store more rapidly, although Checkers seem to want to keep their customers in a confined space for even longer.
4. I was impressed by the security guard at Berea Centre's Shoprite, when they refused entry to a customer because he was not wearing a mask.Yesterday at Davenport, there was a man behind me in the queue not wearing a mask at all, and the security guard who was patrolling the floor, never even raised an eyebrow.....

There are other less convenient stores in the area, such as Shoprite, Berea Centre, Pick n Pay Musgrave and Spar Glenwood Village. The options are there, but as a loyal Checkers supporter over the years, I would not like to have to make a move to one of them.

PLEASE, as it is that time of the year too, sort out your cashiers and get the tillpoint flow moving. There was talk of a pensioner's queue, which I have yet to see????
I am diabetic, with chronic kidney disease, hypertension and swelling of the feet. It is extremely uncomfortable having to stand in a queue for 30min to pay for a handful of items....