Review Inability to register a simcard and load data

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Home Cloud

1.0
Inability to register a simcard and load data
I am so sorry signed up with this company. I have send numerous WhatsApps, e-mails, phoned aswell as chat on the online. I have been deducted R1200 for LTE data. After a week I started to ask where my simcard is. The answer was it has been dispatched. A few days later after threatening to cancel and asking for my refund from the agent on WhatsApp, I was contacted by a lady saying she will email me the waybill details. When I go the email it stated it was only dispatched the day I started getting pushy!the Friday my simcard was delivered. I contacted agent via WhatsApp and he said he will contact his manager to activate it. Later the day he let me know they are activating as we speak. Long story short by Sunday there was no LTE!!!so I started complaining again I complained online chat again, again just apologies and mention of tickets for support!¡!!!¡ I tried 4 telephone numbers on Monday. No answer. I WhatsApp my agent. No answer. My chats isn't even opened. Monday afternoon I get a email that simactivication are in progress and will be done by end of day. is I send an email to my agent as well as Thobekile stating my disgust with this disgraceful service. Again...no reply.

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