Review Pathetic service and lies by courier service


1.0
Pathetic service and lies by courier service
I am still Waiting for delivery of a small package following delivery to my home in Simons Town from post net Hermanus sent from Hermanus 48 hours. Despite several time agreeing delivery time slots your local courier keeps telling lies promising to deliver to my residence after we agree through your local coordinator two hour slots and my advices that outside the agreed time slots that I will not be present at my resident outside the agreed times as I am employed and have to return to my office. I refer to tracking number PNA ********. Last agreed time slot today was between 12 noon and 2pm. It’s now 3.10 pm and still nothing!!! I have called your call centre at least 12 times today and they keep say annoyingly that the courier will call soon!!!!! He’s very busy they say. Help me !! I cannot even call the delivery driver as none of them have company cell phones so God knows how your call Cantrell contacts them.? On all other courier serivicrs the driver has a phone and I can personally call them to agree actual delivery times and understand how close he is! My blood pressure is dangerously high but getting higher by the hour. Total frustration by the shocking so- call efficient services offer by Post Net. I see lots of other complaints about Post Net courier services and the complete lack of concern for their long suffering clients. Lies lies lies is all you get from your call centre stall who never call you back when they promise to do so and clearly need much trai

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