Review Worst phone purchase l ever made


1.0
Worst phone purchase l ever made
I bought a Nokia 6.1 in East London in South Africa. After using it for six months. It started having speaker problems. I took it back to CNA where l bought it. They told to go to D&D in Vincent as the authorised technicians to fix it since the phone was and is still on warranty. Today l took my phone back after six weeks of nothing being done. The technician indicated that the phone needs a new motherboard and speaker. So he sent a request to Nokia. For the past month they have been waiting for those parts to arrive and until today they haven't. Nokia keeps saying it will arrive on such a day and it doesn't. I don't know why they don't replace the phone if they don't have the parts or even better stop selling it in South Africa. I have been given the number for the Nokia call center in SA it's never answered hence no-one is accountable to customers like us. This shows Nokia's direct and blatant disregard for its customers. I honestly wouldn't wish for anyone to experience such, so l would safely say do not buy Nokia products in South Africa if you have other options.

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