021-782-7045
- South Africa
- Cape Town
- General Business
- THE DELIVERY SURGEON
THE DELIVERY SURGEON - Cape Town
THE DELIVERY SURGEON
1.0
1 Review
THE DELIVERY SURGEONTHE DELIVERY SURGEON, 44 HILLSIDE ROAD, FISH HOEK, 44 HILLSIDE ROAD, FISH HOEK, 7975.021-782-2372https://www.yellosa.co.za/img/site/default-business2.jpg
Company name
THE DELIVERY SURGEONLocation
THE DELIVERY SURGEON, 44 HILLSIDE ROAD, FISH HOEK, 44 HILLSIDE ROAD, FISH HOEK, 7975., Cape Town, South Africa
Contact number
021-782-2372
Fax
Website address
Contact Person NICOLE PRATT
Listed in categories
Company description
Courier and parcel delivery services across South Africa
Reviews
1.0
THE DELIVERY SURGEONTHE DELIVERY SURGEON, 44 HILLSIDE ROAD, FISH HOEK, 44 HILLSIDE ROAD, FISH HOEK, 7975.021-782-2372https://www.yellosa.co.za/img/site/default-business2.jpg
1
We are a reputable business based in Australia. Our CEO was in the process of applying for a business account through Candice and was told that the application cannot be approved unless completed in person, and when in Cape Town. As strange as it seemed, being in the 21st century, we agreed and our CEO was planning on making a trip to Cape Town to register with the Courier Surgeon.
After contacting the Courier surgeon today, i'll sadly admit that I now agree with all the negative reports about Courier Surgeon. During the conversation today I was I was hung up on twice, told that the reception is fading ont he third call, heard someone swearing to me in the background and then told that the courier surgeon is not allowed to do business with our company, which was advised by their manager, Ielhaam Boeley. Ielhaam and I are not on speaking terms (personal issue) but is this not against their company policy to hold personal grievances while in a business environment. If this did occur in Australia, the company would have been taken to the national ombudsmen but being in South Africa, I understand that there is nothing else that can be done about this.
After contacting the Courier surgeon today, i'll sadly admit that I now agree with all the negative reports about Courier Surgeon. During the conversation today I was I was hung up on twice, told that the reception is fading ont he third call, heard someone swearing to me in the background and then told that the courier surgeon is not allowed to do business with our company, which was advised by their manager, Ielhaam Boeley. Ielhaam and I are not on speaking terms (personal issue) but is this not against their company policy to hold personal grievances while in a business environment. If this did occur in Australia, the company would have been taken to the national ombudsmen but being in South Africa, I understand that there is nothing else that can be done about this.
PUBLIC USER
Good day Shuaib Akojee
As far as we aware you are a one man business "Platinum Deals". The reason you cannot open an account with us is due to unreliable credit checks. Alternatively we offered a cash on basis service but you never gave any initiative to actually do any business with us. Please take note that we are a well established call centre and if you were hung up on twice we do apologise. Regarding the swearing I am sure this is not the case as we have voice recording and swearing is not one of the things we take lightly. In actual fact all our staff is well trained and the mannerism and service levels is always montered.
As far as we aware you are a one man business "Platinum Deals". The reason you cannot open an account with us is due to unreliable credit checks. Alternatively we offered a cash on basis service but you never gave any initiative to actually do any business with us. Please take note that we are a well established call centre and if you were hung up on twice we do apologise. Regarding the swearing I am sure this is not the case as we have voice recording and swearing is not one of the things we take lightly. In actual fact all our staff is well trained and the mannerism and service levels is always montered.
Questions & Answers
Hi Nicole,
I have a box of ceramics to go to JHB. Size W 440, L 600, H 320 Weight R12kg. Road freight. Please could you quote me. Take care, Michele Koch ********
I have a box of ceramics to go to JHB. Size W 440, L 600, H 320 Weight R12kg. Road freight. Please could you quote me. Take care, Michele Koch ********
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