POSTNET - HEAD OFFICE - Johannesburg

1.345 Reviews
Write a Review
  • Verified
    Listing
Company name
POSTNET - HEAD OFFICE
Location
Waterfall Office Park, 92 Augrabies Rd, Vorna Valley, Midrand, 1685, Johannesburg, Gauteng, South Africa
View Map
Contact number
+27 860 767 8638
Working hours
  • Monday: 08:00 - 17:00
  • Tuesday: 08:00 - 17:00
  • Wednesday: 08:00 - 17:00
  • Thursday: 08:00 - 17:00
  • Friday: 08:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
E-mail address
Company description
PostNet trades across over 390 owner-managed retail stores, providing 5 product types; Courier, Copy and Print, Digital, Stationery and Mailboxes. Our page’s aim is to provide a platform to engage and partake in discussions regarding positive feedback, queries, complaints and general assistance with our fans. With that being said we reserve the right to take down posts, comments, photos and other materials that includes, but is not limited to vulgar, discriminatory or hateful language or images around one’s race, ethnicity, religion, political beliefs, gender, sexual orientation and disability. Any angry or aggressive behaviour and language will not be tolerated on this page. All spam content will also be removed. We are socially devoted to our fans and therefore if anyone continues  
Show more to violate these rules and persists in offensive behaviour, we may delete comments. posts or photos and may block that person from further participation. We want our fans to feel free to post their thoughts, ideas and feelings about the brand but in a respectful and appropriate manner. Thank you for your cooperation.

Reviews

45 Reviews
1.3
 
Write a Review
1.0
Delayed Parcel
I couriered my parcel on the 22 of December 2022. When I ask the employees they always say "still on processing, it will come the next day"...it has been a week of them telling me that now
Not good at all!!
1.0
parcel pistin
hi and good day.
on Monday the 6/06 I posted a parcel, weighing 2.4kg according to the scale, containing books/documents. I thought the cost would be R99, as advertised. the assistant then started measuring the box, stating the size is big, I used a box that one buy the 5ltr water in.
the total amount came to R179.almost double as advertised.WHY wasn't this mentioned in your advert.and the invoice state a weight of 8.53kg
this is incorrect
I was served by Bradwin at postnet in Parow center
I a widow felt very disappointed at the charge rate, why arent they transparent in their advert.
regards
azeeza
1.0
Extremely unhappy
I have go to Uitenhage branch and payed for a overnight service to Kimberley and was help by owner and said delivery will be the next day at 10:00. This is 3 days later and now delivery.This cost me more for 24 hour delivery. I tried to contact the owner several times but she is never available and the cashier's just said every time she will phone me back but it never happens.
1.0
Pathetic Customer service
All staff are disinterested and not bothered to help you in any way. It’s called a PostNet where you can print but according to your staff member “they aren’t allowed to print on cardboard”. Disappointed. PostNet Atturbury and PostNet Mooikloof, your service is ridiculous.
1.0
Not happy client
I'm not a happy client as I posted something from the Reef branch to Westgate on the 2/8/2022 an only today when the receiver advises that they did not receive the parcel date 15/2/2022.. when I called they told me they didn't send a collection message.. this is a very big inconvenience for my business I've lost a very important client with this inconvenience..
1.0
bad service no overnight delivery
DO NET EVER USE Post Net FOCHVILLE . You pay for overnight delivery and we are in day 5 and still no parcel. there excuse it is not there fault.
If you make them aware that you pay for overnight delivery you pay for a service that you did not get.
1.0
Poor Service
I am a client who is not happy about the services provided between POSTNET at FERNDALE & GOODWOOD. I am still waiting for my parcel for 5 working days, the POSTNET in GOODWOOD is saying the parcel is delivered to the POSTNET in FERNDALE. The POSTNET in FERNDALE is saying they do not have the parcel. I Still do not know where my Parcel is. I am even tracing my parcel with ARAMEX because I do not know where to look for my parcel. THIS IS VERY POOR SERVICE!! I have attached the waybill if there is anyone who can assist at least.
1.0
Lost Package
2 parcels were handed to PostNet in Vincent East London, both headed for Cape Town.
1 of the parcels arrived successfully within the stipulated ETA of 3days, in Brackenfell. the other parcel is said to be in Johannesburg, which was supposed to be delivered to Goodwood. Now how is that possible? no communication (SMSs) has been sent as per norm, but upon enquiry we were told that the parcel is not at the destined address.
Bare in mind, the parcel is marked as Medication, meaning that it is quite important. Now one must be very careful when dealing with peoples goods at all times. This is totally UNACCEPTABLE
1.0
incompetence
I did not receive a sms that my parcel has arrived, next thing i get a call from a stranger telling me that they have my parcel, it was given to them by mistake. What if this person had opened my parcel and saw what was inside and took everything out and replaced with other things? What if this person was not honest? I would have lost a lot of money. This is very incompetent and when i spoke to the manager, she says to me "these mistakes happen."
1.0
Lost package
Postnet Vaal mall looking at the bad service people are paying for at postnet this says that they are very much aware of everything that's happening and even believe they are the ones stealing our parcels as they are the once who knows what's in the package. A parcel worth R6000 and you told to come and collect R500 compensation for your lost parcel and they expect us to just accept that not going to be possible they must think again. We paid for their services they have to deliver its not a favor what they are doing for us. The ladies there at vaal mall it's even difficult for them to give you their names that says a lot about postnet Vaal mall

PUBLIC USER
I wish I had read this before sending my parcel from Cape Town to JHB on Tuesday, 16th November 2021. PostNet staff stole my parcel and they are faking a hijack and the name of the driver, Thabiso Godrey Lebese never works for PostNet.

People should stop using PostNets, they are thieves!!!!!!!!
1.0
Gross Incompetence on sending sensitive documents to wrong recepient.
A shipment bound to Canada with both my wife and myself certified passport and other sensitive documents have been sent to another customer in Namibia. This gross incompetence not only costs time and money but leaves a real threat of identity theft!
1.0
Parcel hasn’t arrived it’s been 2 months
Good day my name is Nonhlanhla
Im the receiver of the package it’s been over 2 months my package was supposed to Be delivered in Milnerton postnet which is in Cape Town and ended up in JHB. Armex delivered it. The sender says they repaid and still hasn’t arrived
Please advise I’m very pissed of
5.0
Not paid my salary
Good day

I worked at SpringsMall for approximately 3 weeks 8n the beginning 9f April 2021 I left on a friday 16 April and I did resign with a letter to say that I can only work till the 15th. Now my question is they should have paid me my salary and sick leave but I'm still waiting for it. So what must I do cause I worked for it and they refuse to pay me
1.0
Unfair charge of a parcel
Postnet at Goldfields Mall in Welkom someone by the name of Nico wanted us to pay R510.00 for a parcel less than 2kg to Polokwane while their fee is R99.00. Does Postnet have this rate? If they do, since when?

I use Postnet that why I know this are not their charges.

Thanks

FM Sephuma
1.0
Postnet krugersdorp
Postnet at krugersdorp have poor service and even if they have seen mistake they refuse to refund on services I paid and owner said it clear he wont refund and worse part manager saw the poor quality of print I was given and when she called head office,she was instructed how to do clear copies
See All 45 Reviews

Questions & Answers

How can I contact the Ceo of postnet ?
I had use your service from postnet Bloemfontein at 2017 around September to send a parcel to Johannesburg and it's been 3 month I communicated with them via email and eve went to the shop but now they told me I can't have my parcel back as it hase been discarded because the it was never collected at Johannesburg to the sender that I send it to
Who do i speak to with regards to laying a complaint against Post-net?
my contact is my email sending this email.
View all 6 questions

Verified Business

The accuracy of the company profile for POSTNET - HEAD OFFICE is validated by the company owner, representative, or directory administrator.
Last update on
Registered with us in
Search Results Related to POSTNET - HEAD OFFICE

Similiar Page for Your Business?
Make sure everyone can find your business online. Create your dedicated company page on Yellosa - it's simply and easy!

List Your Business
BACK TO TOP