Moderna Dry Cleaners - Alberton

I left my kids school blazer to be dry cleaned at Moderna Dry Cleaners.They cleaned the blazer but removed and LOST my kids scrolls of the blazer.The owner called JANE is the most RUDE and unproffesional person I have come across.She has no business sense and refused to be of any help.I will never go back to Moderna Dry Cleaners EVER and will never recommend them.

My Banana Republic suite was stained during dry cleaning. The woman called Jane was very rude to me when I requested that I leave it so they can atleast try and remove the stain. When I called the following day to speak to the owner and launch my complaint about the bad treatment, she informed me that she was the owner and she hung up on me.

I have not collected my suite as I travelled overseas soon after that and have only come back last week. I will send my husband as I am angry and will never set my foot in your shop. That suite costs me R 2500 and I am expected to say nothing. I am a paying customer and should be treated as such. As an owner of my own business I know that. Its not what you say to your customers but its how you say it.