Reviews of BEACON SWEETS & CHOCOLATES - Durban

I have being a very loyal customer to your products for many year 's and to see that the standard have dropped in your products is outrageous....i purchased a packet of Beacon mmmMallows from gateway and I wish to inform you that you have packed empty sealed wrappers and counted it as a unit in the packet and this is not my first time experiencing this which i manage to over look in the past.. but not this time I will not tolerate it.... This is clearly unacceptable and its deceiving to PUBLIC EYE.....as a business women I would like to think now we on the same page of customer service .... for example... If 100 packets missed 1 mmmMallow unit that's a 100 mmmMallows gona missing..... so my question to you is were are those mmmMallows gone who's eating them or keeping it for themselves ..... Its not fair and unacceptable knowing yourl are a huge brand and is willing to subotage your products to save money..... I have pictures of your product which also states 9 units of mmmMallows not empty wrappers to countered as units and if this matter not handle immediately I will go virul and post it on every social media site.... If you would like to contact me please do so on ******** or on email...


It's truly so sad to believe that Beacon is capable of such things.... I love this product its my favorite but leaves me no choice to go virul if this matter not attend to and sorted out immediately ... I'm am very disappointed and a unsatisfied customers....

I await a responses from you

Thank you


Regards..... CHRIS-ANNE SHAIK FORD

Bought a box 48 egg and to come across, either the egg is broken of and shaved back into the packet or the packaging isnt sealed properly at all let exposed.Then to get this one half eggs and packing that left exposed.

Was enjoying my first bite of my beacon chocolate Easter egg only to bite on something hard. A piece of rubber! Had this been given to a child I would have been worried! I've emailed a complaint but have not heard back yet. Disappointed ????

Open our box of Easter eggs on Easter Sunday , to find the eggs looking like this and they don’t taste very nice .
Not very hygienic to find packets open in the box.
This was a from a box of 48 eggs , where majority look like this

Hi. I have a good suggestion for you. Over Christmas time Cadbury. Chocolates bring out a limited edition of white chocolate whispers which are extremely tasty and are sold out very quickly, why don’t you guys bring out a white chocolate tumbles ,I think they will go down very well

I would like to know why your chocolate bars are shrinking. ....its getting smaller by the day...no people this is unecceptable. We are not paying half money so why are we getting half slabs. I love your product. Also I would love it if you bring back the caravan bars. Why was it taken off the range. It was my only favorite bar ever.

Hooray ???????????? well done. I opened my 1st loaded slab of chocolate. The norm is many squares with no tots. After many many slabs of the only chocolates I buy, every square had at least 2-3 tots. What a delicious surprise. Looking forward to future loaded slabs.

I am a chocoholic as well as addicted to licorice allsorts. I hope the person that came up with the idea of chocolate flavoured licorice allsorts gets a raise or promotion. This was the best idea ever! Everything I need in one pack!

Bought my beacon mallows mice. Had a funy taste. At the bottom was sour jelly babies

I went to purchase my favorite chocolate at spar crossways on the Bluff and to my horror as I opened the wrapper, I was greeted by a worm making it's way out of the chocolate. Totally off putting.