My review is to express of my disappointment as a active client of the network. I have resetted my mini wify which is a vodacom device with a vodacom Sim in it. So, as a result device was reset to a factory settings and could not accept my existing password. I visited vodacom store in Cape Gate for a help and was told that my device will not work, and they will help me at a fee of R.450 to reset it. I have found it very expensive as I already pay my contract every month. To my great astonishment I have have browsed the web and found that the information is public and easily available, doesn't require a special skill, and can do it myself, which I successfully did,,, in about 2minutes sitting in my car!!! So, my question to Vodacom is, why on earth would I ever choose Vodacom as my service provider ever again or recommend it to anyone if they cannot help one of their own paying customers, and wants to charge additional for something that is available for free?!
Very disappointed and feel for those people who actually got literally ripped off by not going extra mile to research further...