My alarm system burned twice this year by lightning, I have a loghtni g detector but still ADT equipment still get struck by lightning. Each time I call the I'm made to waite for weeks. The recent call for assistance has been the worst, it's been a month without their service but every month I don't miss payment, they say their equipment is under warranty but yet I must pay again for their equipment that can't function for less than 6months without being damaged. If I don't call for follow up no one bothers to attend to my query all they want is my money!!!!