Review Do not use Credit Intel for collections! They are dishonest, useless and a waste of money

I approached Credit Intel to collect on a debt of R********. I was told during the sales period that a failure to pay by my debtor would lead to a legal stage, where he would be be served a summons. I insisted that any payment of less than 10% per month of the outstanding debt would not be acceptable to me. Now, a year later less than R2500 has been collected by them, my debt is still in the "pre-legal stage", a nice way of saying that they have done nothing but collect my monthly fee and their cut of the little money they have collected, and ignore my insistence that the "repayment schedule" was entirely unacceptable to me. Dealing with Credit Intel has been an absolute nightmare. It has cost me much more for their "service" than what they ever collected. They told my debtor that his payments of R1000 per month was acceptable, even after I told them that it was not acceptable to me at all. Their goal is to run down the clock and maximise their fees, not to help their clients. DO NOT USE THEM!