- South Africa
- Lovisa Accessories (Pty) Ltd
- Reviews
- Reply to Review
Review No Manners
Review for:
Lovisa Accessories (Pty) Ltd
Lovisa Accessories (Pty) Ltd
2.0
Lovisa Accessories (Pty) LtdUnit 31 Westlake Mall, Westlake+27 21 702 4543https://www.yellosa.co.za/img/za/n/_1707402878-55-lovisa-accessories-pty-ltd.png
1
No Manners
I visited your shop at Northgate with a friend on Tuesday 3 October at about 4.45pm. My friend was visiting from Zimbabwe and she wanted a charm bracelet for her daughter. She found exactly what she was looking for and was very happy. We paid for the bracelet, it was placed in a packet for us and then ...... well then, the shop attendant literally left us standing there ..... she didn't thank us for coming, she literally turned her back on us and went into the back room, where her and her friend (or another assistant; I'm not sure), carried on eating. We were absolutely flabbergasted! She didn't even pass us the packet - we had to reach over and take it. The shop was in essence left empty, with us just standing there in amazement. I will never go into this particular store again, which is a pity as it is my closest Lovisa store. This shop assistant needs some training and needs to learn some manners. So disappointed.
PUBLIC USER
With the management that the Lovisa staff work under especially the Country Manager, Zoe, it is a given that the staff will be as rude and as under trained as they are. She treats them badly, she is rude and is racist towards them. Lovisa does not and will never keep staff for long enough to train them properly as long as Zoe is employed by this company. I feel sorry for the staff and unfortunately because they are so unhappy at work and treated so badly they tend to take it out on the customer.
PUBLIC USER
With the management that the Lovisa staff work under especially the Country Manager, Zoe, it is a given that the staff will be as rude and as under trained as they are. She treats them badly, she is rude and is racist towards them. Lovisa does not and will never keep staff for long enough to train them properly as long as Zoe is employed by this company. I feel sorry for the staff and unfortunately because they are so unhappy at work and treated so badly they tend to take it out on the customer.