Review Service Department past 3 to 4 years

3 to 4 years ago one felt good and welcome stopping at the service department. Today the entrance and building look neglected. The carpet at the entrance are torn and bad looking. Staff use to greet at the entrance with the service documents. The display inside the service department is non existing now with no vehicle on display and empty display cabinets. No more things to drink while you wait not even water. They dont do engine wash anymore. Overall the Airport service department moved backwards in the past 3 to 4 years. Not proud driving a Hyundai now. Dont intend using that service department again. Rather go to another branch. Visiting there not a pleasure anymore.