Review Very disappointed

Good on the 15 July I opened a business account at the Glen mall 7days later I have not received my card I went back to the branch on 24/07/20 only find out that the Lady who was helping me by the name of Nthabeleng never ordered the card and the team leader had to start from zero to order the card and I want to say thanks to the leader"" as for Nthabeleng what a disgrace she doesn't deserve to working for Nedbank