TRAINING PROFILE

About the product
Specific training module content would be determined by a TRAINING NEEDS ANALYSIS conducted on-site – in conjunction with management’s requirements and the time availability of personnel.


LEADERSHIP DEVELOPMENT / MANAGEMENT SKILLS TRAINING
Roles & Responsibilities of Management
Roles & Responsibilities of Subordinates
Supervisory Development Programme – hybrid of Labour Law and leadership modules.
The “SYSTEM” Concept
Principles & Practice of Time Management
Assertiveness & Assertive Behaviours
Importance of Minimising Lost Time
Emotional Intelligence
Effective Communication
Understanding Conflict
Perceptions & their Affect in the Workplace
Dealing with Difficult People
Management Styles & Behaviour
Problem Solving Techniques
Change Management
Business Ethics, Etiquette & Personal Conduct

LABOUR LAW TRAINING
Purpose & Application of the BCEA & LRA
Introduction to SA Labour Legislation
Labour Law in the Workplace
Purpose and Application of the BCEA and the LRA
Unfair Dismissal and Unfair Labour Practise
Supervisory Development Programme – hybrid of Labour Law and leadership modules
New Minimum Wage Bill Implications
Maintaining Effective Discipline in the Workplace (with Role Play)
Codes of Good Practice
Conducting an Investigation – ‘How to’ and the value of being thorough and discerning the facts.

Role of Initiator in an Enquiry – Procedural presentation of the case and evidence and questioning of relevant parties (employee/representative & witnesses).

Role of Chairperson in an Enquiry – Procedural elements and control of the hearing, understanding of all substantive facts and evidence presented by Initiator and defending employee, determining a Finding and appropriate Sanction.


TEAM BUILDING TRAINING
Working Together Co-operatively
“Forming, Storming, Norming & Performing”
Team Building Procedure
Team Building Principles
Team Objectives
Good Corporate Governance

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