Tautona.ai - Johannesburg

Insurance is a highly competitive market where customer retention is essential. Insurers understand that the claims process is an important factor in customer loyalty, yet it remains semi-automated, labour-intensive, and bureaucratic. As a result, claims can take weeks or even months to be resolved. Tautona is leading the way in property claims automation with unique Artificial Intelligence-driven solutions. Our aim is to revolutionize the claims process and give claim adjusters the power of AI. Our advanced automation solutions are powered by neural networks that can identify, extract, and interpret structured and unstructured data from documents, emails, texts, scans, photos, and PDFs. Our deep learning algorithms can identify fraudulent claims, segment and classify risks, predict loss  

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reserve amounts, and adjust loss reserving through reinforcement learning. Additionally, our Natural Language Understanding (NLU) engine can autonomously determine the proximate cause of the loss, understand the damages covered by the policy, read and analyse applicable exclusions, and read and analyse policy conditions. Our library of reusable processes covers all the main Property classes of business such as Homeowners Multiple-Peril, Commercial Multiple Peril (liability and non-liability), farm owners’ multiple peril, inland marine, earthquake, and private flood. With our AI-driven solutions, we can rapidly deploy our library of reusable property insurance claim processes across various markets and products to bring immediate business benefits.