Heinz Foods SA (Pty) Ltd:Customer Care Line ShareCall - Paarl

We used to like these pies, but the texture and flavour has changed completely. The pies size stay exactly the same 6cm frozen and 6cm baked. They are very dry and doughy. Artificial flavour. I am so disappointed for we bought this pies since 1995.

I've purchased a box of todays pies. When I decide to open the box to put the pies into the tray I see everything Mix up like a tsunami. So disgusted with this

Hi Good day.

Very disappointed customer.

I bought a combo special of 6Mamas Pies and 6Mamas Sausage rolls for R100 at Shoprite Mitchell's Plain. When my wife baked the pies, when start to eat it, noticed that there were no fillings in but only sauce in the pies. We were very disappointed, totally a waste of money.

Good day, we recently, on 27 May 2021, bought the 30s box Sausage Rolls at PnP, Muizenberg. We are lovers of this item. However, this is not the first time that the box was short of 1 or 2 sausage rolls. This is actually my 3rd time that I received only 28 in my supposedly 30s box. I have the cashier's receipt and took pictures of the contents while it was still closed. I unfortunately had to make it as I was expected to make it for the family. The contents inside the pastry was also nothing as usual.
I just thought to let you know as it might happen to many others and this is one of the favorites.

Thank you and kindest regards

I bought these cheese puffs from spar and the product was very disappointing as half of the cheese puff were broken some even with no pastry on them and some with no filling and this is very disappointing from a company that has always been the best when it comes to sasagues rolls or cheese puffs and now when I open your product it is disappointing and I don't feel like I want to buy your brand again if this is what the view of quality is, I would rather go buy another brand as this is extremely disappointing especially as I buy your product very often and I this the quality I have:

Please see pictures below

I would like to put in a complaint.I bought this box of Pies at Pick N Pay during the sale. They had 2 boxes for R95 at the end of MArch 2021.
Upon opening the boxes to put it in the oven I found two hair strands on the once pie. I then immediately put it back in the box and took out the other box and made that box for supper.
My Family was so upset that they didn't enjoy their meal at all.I'm still currently sitting with the box at home.
Please also Find attached Pictures I took of the Pies

Hi I bought today's sausage rolls 31st March but this time their was only 27 in the box that says 30 and the email on the box to is wrong I tried to contact u in very displeased unsatisfied customer this is unacceptable

No filling at all except sauce.Why fo you call it pepper steak pies if it only got sauce in its disgusted bought a 6 pack and a 4 pack.A waste of money for a decent meal did not expect this since i always bought these pies are you going to replace my money as i bought your product from the O K Prieska in Northern Cape

During the festive season I purchased 4 boxes of chicken and mushroom pies from Pick N Pay (Springfield). The product had no filling or very little and some of the pies were damaged. I have been buying these pies for years with no complaints. I would greatly appreciate if you would look into this matter and give me feedback.

Kind regards.
S Mari ********

Ur puffs are short. Has 31 only and the packet was open. Supposed to have 40. Please contact me as soon as possible on my email. I have attached a pic also.

Good day


I'm very disappointed, I always buy Today sausage roll for the kids. 

But the last few time it's in a bad order. 

See attachment,

I'm very disappointed and won't buy is anymore. Can't give it for school lunch.

 

Hi

I bought a box of Mama's roast flavoured chicken pies frozen from Checkers today. The
Expiry date BB 06/04/2017.

Both my husband and my daughter told me to never buy these again as they were terrible. No chicken in the pies and like soup in the middle.

Disappointed.

Good day, for years I enjoyed your Lea & Perrins Hot Pepper Sauce but lately have not been able to find it in any of our local supermarkets. Where can I get it? Can you help?
Thanks and kind regards, Oskar Kunze, Jeffreys Bay (I tried your e-mail address on the box, to no avail)

Hi. I emailed you to the address on the mama's pie box but cod not be delivered. I need to Send you an email in connection with this product that I bought.

Hi there I received vouchers from you from bad today make cheese puffs,I just wanted 2 know what products can I use this vouchers on that you sent via sms