Reviews of Steers (Head Office) - Stellenbosch

Wetton circle lands down. Placed order 3 times for delivery.After complaints to manager Laeek who said hell send it out immediately. Nothing arrived. I went out and got kfc. After eating our meal. Steers arrived.

I went to steers earlier today and I couldn't be more disappointed in a take-away shop. My order was taken incorrectly and when I complained I was told there is nothing they can do about it because the order was being prepared. I even offered to pay extra but to no avail. This is not service. If I could I would rate 0 stars.

Just my experience.

I purchased a quarter chicken from STEERS ENGEN OLYMPIC MIDRAND . I received a piece of chicken ( R49) . Service was very disappointing as I usually order from them and have never received such. I was then told to take it up with Famous Brands.

The order was taken incorrectly, when I complained the cashier was arrogant. Customers which came in after us received their orders before us, when I asked when are we getting our order I was told by the cashier that they ordered online, I told hin that he is lying since they placed their orders at the counter, When I requested to speak to the manager he rudely replied that he is the manager.
When the received our order one of the milkshakes ordered was the wrong flavor, once again we were treated with disrespect.
This was at CALTEX NOVA Motorst Witbank Steers on 04 August 2021.

service absolutely shocking from Steers bluff manager ordered a meal and requested order be delivered even late no issue but hot. Meal delivered ice cold and missing one of the kids chips.

Took this up with driver he said no worries he will return shortly leaving with a R30 tip.

Never arrived????

Rather a phone call promising everything will get re delivered. Did not want this only what I asked for. But happy customer!

But no delivery

10 min later a call from a Indian woman Bluff branch manager. Remember a cold meal delivered and a R10 chips. Thought i would have someone trying to fix the problem on the other end rather I had a woman trying to argue with me as to why I'm wrong and the reason why my food was cold and the order was wrong was my fault. Service excellence was so great I could not bear it any further and cut the call. No refund no corrected order no call back.

And this is the service we get here locally it is absolute shocking to say the least. Business must be so great that you treat customers, paying customers like this. Is bad advertising and poor reviews not even a consequence? I own a service company and pride myself on the selfless service I give out and now know why we are so busy. Business owners giving authority to people who treat their customers like this is shocking to say the least.

Honestly I would never eat at Steers Bluff again. Not because of the food but because of the service.

Disrespectful staff member from Mandini Total Garage Steers.Her name is Nontu.I made a phone order.When i got there its wasnot done.And she refused to come and make me understand why she didnt as a unhappy customer.

I tried to pay for my burger using Absa Bank Rewards at Steers in Mogwase. But the cashier didn't know about Rewards and she asked the Manager who said that their branch does not recognize Absa Bank Rewards for payment.

I had the most horrendous experience from Steers, Bayswater,Bloemfontein.. I had bitten into a portion of my grilled rib and felt a hair slipping into my mouth. Obviously after clearing my mouth, I examined the rib and yes, four more strands of hair attached to the basting sauce and very thin, minute spirals, some having hair attached, at the bottom of the container... I have been a customer of Steers for many years, but never experienced such filthy, unhygienic and most disgusting conditions. ( my review was noted, and would have been investigated, but to date, not even an apology!!! )

Ordered a meal at 12:31 - its now 14:03 and i still havnt gotten my food - i was told we are sorry we had alot of order, sure i understand but no my food is going to be cold - have you tried cold steers chips they kak... but you think a sorry will fix the issue - I order from steers Bedford almost twice a week and then to get this once again as i been through this before, you workers in that store just simply dont care!!!

The title says it all and in this instance applies to the Fish Hoek Steers. It would be best if the owners of this branch would call me. This is a tight community and business would be much better if staff took pride in what they do. Specially at this time one does not want disadvantage of word of mouth discredits. Phone number ********. Thank you!