Jewellery by Design™ International - Hillcrest

I placed an order with Jadine M and received it within 2 weeks. The agent even delivers the order at no extra cost. I was sceptical after reading reviews but my mind was quickly changed when I experienced the service.

Stainless steel bracelet looks and feels high quality and the engraving is beautiful.

I ordered an necklace in the beginning of December 2020. IM STILL WAITING FOR IT. MORE THAN A MONTH LATER. If you try to phone number does not exist. No response from messages sent. I will definitely NEVER DO BUSINESS WITH THIS COMPANY AGAIN!!!????????????????

Please do not make the same mistake I did to order anything from JBD or their agents. You will not receive your order or any feedback from them and that after you were forced to do a same day payment to ensure that you receive your order in time for Christmas.

Super terrible support to their agents.
I requested an order to be sent with another order that was done a few minutes earlier. When I received the package the second order was not included. After following up with them they said that they do not ship orders together. It would've been nice if they told me this just after I ordered and requested this. So then I said I am willing to pay the courier costs, if they can please send it. They refused as they do not make changes to any order and don't accept EFTs. So I begged and pleased that they send it with one of the other orders (3 still being processed) and still they refuse. I asked a courier what it would cost as a once off (as I dont have an account with a courier) and it will cost me more than what the actual order cost was. i then asked if someone cant just take it to pep to paxi it and I will pay for it, but this is according to them fraudulant... can you believe it?? They are super unhelpful, they feel nothing for their agents. They have lost quite a few agents due to their poor service and I just hope any potential agents see this and think twice before joining.

Terrible service! I would not advise anyone to order with them! Or becoming an agent! They tell you it takes 10 to 15 working days for delivery. Witch do not happen. When you ask you are told that there is no packing material. Then that it's not a standard order and every time it's something else. If you email them you get egnored. They can't give you awnsers or help clear up the problem. They take your money and don't give a damn about the clients!! I really do hope they se this and get there act together!! Poor service I will keep saying it!