Our products are all from reputable suppliers and printing is done to the highest standard. Both, however, have a finite life. The customer will be asked to approve the artwork prior to the pens being printed and we cannot accept liability for design after approval. Should there be a problem from our side with the printing, the replacement printing will be free of charge. We do not accept any liability should your order be delayed and if there is a problem with the pens we will approach the supplier on your behalf to arrange a suitable outcome. We will do our utmost to honour all delivery dates, but they are all approximate.
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