Waitress

All restaurant Admim Work
Managing Waiters
Handling Client Complaints
Cash up

• Responding promptly to guests, superiors and owners requests,
• Taking bookings,
• All restaurant office administration,
• Cashing up waiters/waitresses
• Handling petty cash
• Organising corporate events

• Meeting and greeting guests in a professional and efficient manner,
• Presenting menus and wine list,
• Taking order with up selling technique
• Serving food and beverage according to guests’ needs and expectations
• Communicating clearly and effectively within the team
• Selling food and beverages as per menu and customer requirements,
• Ensuring that matters relevant to guests satisfaction are communicated appropriately, allowing for corrective measures to be taken,
• To wish farewell to all guests encouraging returning customers
• Implementing impeccable quality experience throughout the restaurant,
• Responding promptly to guests, superiors and owners requests,
• Taking bookings,
• All restaurant office administration,
• Cashing up waiters/waitresses
• Handling petty cash
• Organising corporate events