McDonald's - Midrand

I received an incorrect order from the store, I called them and requested them to come and pick up their order and deliver mine. The lady picked up the phone two times after that they no longer answered the phone. The head office is just as useless as they said that one agent will call me regarding the order and no call even now and it's 19:50, I ordered at 09:00. I would not recommend because their services is lousy and don't deserve to serve people.