I've tried to get the cancellation finalised since 2020, but without luck. I've sent various emails and had several calls as well where I've stated my case, but no one came back with an answer as to how this will be resolved. You're handing over accounts to every Tom, Dick and Harry and accumulate fees, but nothing gets resolved. Your customer service is extremely poor, not poor, just non-existing. Your incompetence to finalise and rectify issues is really excellent.