Review of Dr Beulah Emelyne Green


1.0
I have been with Dr BE Green from the get go in 2013 she Delivered my Son Creedon and i had a great experience with her. my Second Pregnancy (2015) was not so great the Scans was never explained ( probably think we should know by now). The accounts department was never there to supply us with statements to claim back from the medical aid. We had to wait for such a long time after making a booking. i remember making a book for 10:00 in the morning i waited for 2 hours before seeing her and she was in the office. I now went for my 6 week check up. firstly she was fully booked what i understand but if my 6 week is so important than should they not make space for it. I only got a booking a few months later after i had to go in to make the booking. The receptionist and Dr Green Mom was sitting there. i asked them what is the cost to see her now as it is a few months after my 6 weeks. they both said no charge i asked again are you sure her Mom said yes no charge. but to find out later i was hit with a bill of over a R1000. I called the accounts department and she said it doesn't matter what they said i will pay. Two days later i get a reminder regarding account saying i owe R 7000 odd. i was fuming at this point called the accounts department again. She was adamant it was for me and said i had just had a baby when my baby was already 10 months old and my Medical aid paid the account in full she called me am hour later laughing saying sorry it is another patient after being really rude regarding this matter. The most disappointing thing about this is DR Green has not even sent a email not a call to apologize for this mistake but her rude Accounts lady cant even get her accounts under control. Dr Green was there for me my Sisters and her father brought us in to this world. a person should think she would want to keep her Clients. clearly only the money matters not the well being of her Patients.

Reply to Review

Sign-in Required

Please sign-in or register in order to reply to this review.

Sign inRegister
BACK TO TOP