Review Bad service

I bought a new lounge suite from Ok furnitures in Kathu saterday morining for R******** cash. I arrived 2 hours late in the rain and without the feet pieces.. i called the sales lady but she said there is nothing she can do so i called the manager wich also said i shoukd have looked befors i bought it...f really???? She then said she will find feed for me and bring them..its 3 days later and she didnt even bother to call ..i had to call her 3 times with out help....this is very bad service and i have a expensive lounge suite that have no feet..