Review Horrible Service!!!

Spent 4 hours in the queue outside. Got in and met the most rude and un helpful people I have ever seen in my life. Everything inside is an absolute mess. I don't know why they are open for business if you wait for that long and still walk out unsatisfied. I cannot believe that technology has advanced so much and yet the service is absolutely horrible to say the least.

Extremely upset and angry that this is the type of country we live in and that this is the kind of service we receive !!!