Review Poor customer service from the manager

Hi there

I'm so angry , disappointed,frustrated .Poor customer service, Rude manager , Pathetic service.

On the 16th my husband went to buy a tv at OK POWER EXPRESS KATLEHONG.....Wooow .He came back to our surprise when we plug the TV it was not working , I then decided to take it back to the shop ...When I got there a guy called JABU Store manager ...came to assist and said no i will have to get settings i said no I dont want the skyworth anymore I would love to add money and get a Hisense the guys insisted I must take another skyworth ...I immediately got angry and said no I dont want that TV anymore he then said still even if you dont want it I cant give it to you because your husband has to sign ...I then asked what if he is not around maybe he is on another province he then said then that's not my problem, you see what to do .He then left me at the couch went at the back ,Came back went out to Shoprite bought bread when he came back I asked him aren't you gonna attend me he said I dont have time for you I'm on lunch you can call the head office if you have a problem or even logg a complaint I dont care Still I waited....After some time I asked the sales lady to go call him she came back and said he says he is in the TOILET ....Wooow i was sitting in a couch for more than a hour and the manager decided to go on lunch and toilet ....First time to receive such a poor service If indeed JABU is a manager then OK has a problem it self even the sales person would have done better than him ...

Someone has to call and clarify to me I'm so annoyed .

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