Review Poor service and staff are not reliable

I bought wardrope on saturday they told me they qill deliver on monday,and monday i qaited the whole days went by until wed they called and I must go and collect my item,i hired a bakkie and when i got there they told me tge story that I'm not allowed to take it by mtself since i bought it on level 4,but why they called me to collect my item if they will tell me that?i told them that i want to cancel my purchase they begged and promise to deliver it but even today they haven't delivered it,when i calked and request to talk to the sales person Hombisa,she didnt come to the phone the phone was dropped and never answered again.