Reviews of Makro Silver Lakes - Pretoria

On Monday, 30 November 2020 I phoned the Makro Silver Lakes store to enquire about a Samsung 100cm Smart TV that was advertised. The receptionist put my call through to a lady who would be able to assist. This lady, unfortunately I did not get her name, had no telephone etiquette. I really think Makro would do well to educate their staff in this regard. I was guaranteed that they had stock. On arrival at the store a little later nobody knew about the call and no stock could be found. Staff seemed reluctant, unwilling and unable to assist. I will not visit this store again. A telephone call and time wasted.

On Monday, 30 November 2020, I phoned to the Silver lakes Makro to enquire whether they had a Samsung 100 cm Smart TV in stock. The receptionist put me through to a lady who would, according to her, be able to assist. Unfortunately I did not get this lady's name. But she does need training in telephone etiquette. She indicated that the store did have the specific TV in stock. I later arrived at the store to purchase the TV. On arrival nobody knew about the phone call and there was no stock. The staff did not seem interested to assist me. At times they were nowhere to be seen and needless to say, they could not find the TVs that they said they had in stock. I wasted my time with Makro and will not visit any Makro store in the future. My shopping experience was not a positive one.