Reviews of Clicks Head Office, Contact Details, Address, Clicks Head Office Complaints - Cape Town

Good day

Based on the current promotion brochure. I wanted to purchase the silver egg boiler and a baby and junior Epimax cream that are on the catalog. Unfortunately i have not been able to find the products at our local clicks in Meyerton Gauteng (Vaal Triangle). This was on the 4th of May while the special was already running for 2 day by then. However, i had spoken with one of the managers there and he had promised to organise the products for me as they were never received by the store.
I had left my contact details so that they can inform me about when i can get the products. I had not heard anything from then, so i had visited the store again on the 7th May and they weren't there either.

The manager was not on duty but i had left the message with one other instore manager. It is the 9th May and i had not heard anything from them and still unable to get my products.

I am based in Meyerton, i found the catalog here and i am supposed to get the products here. It is unacceptable that i as the customers, have to gp through all the hustle just to get the products. It is unreasonable to have products displayed but yet not in store. I am very unhappy and frustrated, also because this is not the first that this happens.

I need the products and i am not going to go out of town just for them as it will be extra costs to me again.
Please take care of this situation as soon as possible or I will be forced to direct the complaint to the Customer Complaint Commission.

Clicks Lichtenburg Town!! PLEASE SOUTH AFRICANS DO NOT SUPPORT THIS RACIST AND THIEF SHOP.

The most racist and incompetent staff, especially if you are white as me and my wife, I have experienced and on top of that they stole R467.49 of my money today, Monday 22/04/2019. I paid with my card at 10h32.

Me and my wife bought items from Clicks Lichtenburg on Monday, 22/04/2019 and made payment at 10h32. The cashier slide the item on a metal plate before she packed it in a bag and gave to us. After payment we left for the front door. Going through the screening equipment a siren went off. The security lady came towards us, as if we have now disturbed her day. She really took her time and I got upset because other people passed us going through the machines and again sirens went off. However, these people were not stopped and searched. Why then stop me and my wife and search us, BECAUSE WE ARE WHITE????

I then demanded my money back because I will not buy from a company that cannot treat everybody equal. A male manger was called and he totally ignored me and began ringing the items back on the till. A lady manager was called who was extremely rude and VERY UNPROFESSIONAL. She demanded that I sign documents. I refused because CLICKS already implicated me as a thief. She stared shouting at me and demanded I follow her to her office. I refused. By know I have ask 4 times for the telephone number of Clicks Head Office or the Regional Office. I was totally ignored by the male manager and the lady manager and never received the number. I gave the lady manger 1 more chance to give me my money back and she refused. I told her I am walking out straight to SAPS to open a case of theft because they refused my money back. Her response was "do what you like we do not need customers like you"!!! I turned and walked out of the shop without my money AND without my items. Case with SAPS have been opened. TRYING TO GET HOLD OF THE CEO'S OFFICE BUT THEY DON'T ALLOW "NORMAL" PUBLIC TO COMMUNICATE DIRECTLY WITH THE CEO OFFICE!!!!!

SIES CLICKS, SHAME ON YOU!!! WE ALSO DO NOT NEED A SHOP WITH EMPLOYEES WITH SUCH A RACIST ATTITUDE IN LICHTENBURG!!!

I have always been a big fan of the Clicks Group. But the last 2 packs of nappies are not what was on the packet or in previous packets. The nappies received was same as prevois sizes and the are really bad quality. I recommend Clicks to every one i kniw and this was really a surprise to me.
Hpe you can fix this as this is my 3rd baby and i have never used anything but Clicks brand ever since i discovered it.

Worse staff and service ever !!!!its unacceptable and your group needs a wake up or u need to CLOSE DOWN

I AM SO DISGUSTED WITH CLICKS. MY DAUGHTER IS WORKING AT CLICKS IN KROONSTAD. SHE WENT ON MATERNITY LEAVE LAST YEAR DECEMBER. THEY TOLD HER SHE WAS GETTING FULLY PAID ON HER MATERNITY LEAVE. WELL GAUSSE WHAT.
SHE GOT PAID R100 RAND EVERY MONTH.
THEY PHONED HER AND ASK TO COME BACK A MONTH EARLIER. SHE STARTED WORKING ON THE 4TH OF FEBRUARY. WHEN SHE GOT PAID AT THE END OF THIS MONTH SHE ONLY GOT R300 PAY.
HOW DOES THAT WORK. SHE WORKED OVERTIME WHEN IT WAS EXPECTED FROM HER. SHE WENT BACK TO WORK A MONTH EARLIER WHEN SHE WAS ASKED TO AND THIS IS HOW SHE IS TREATED AT YOUR COMPANY. HOW CAN YOU EXPECT HER TO SURVIVE ON 300 A MONTH WITH A BABY.
IF THIS IS NOT SORTED OUT BY FRIDAY THE 1ST OF MARCH I PERSONALLY WILL TAKE HER TO CCMA TO SORT THIS OUT.
THIS IS UNACCEPTABLE. NO PERSON DESERVES TO BE TREATED LIKE THIS.

I have a serious problem with Clicks The Berg in Bergbron JHB

Im truly disappointed with CLICKS at EYETHU MALL -Orange Farm, I bought a KAMBOK CORDLESS KETTLE on the 31st
December .The kettle burnt the cordless bottom part then I decided to take it back as I believe its still under warranty /Guarantee but to my surprise was told the warranty is for the jug part of the kettle not the cordless , Goodness me the jug kettle part came with the cordless part now what do I do . I asked the manager if he can take the kettle back to the supplier so that they can maybe make another bottom part for me and I will keep the kettle but he refused that as well now the kettle is sitting at home inside the box which i cant even use and its only 29 days now when I took it back it was 18 days since I bought it.

Clicks Pharmacy in Hyde Park they are keeping my script, I have been e-mailing them to help me, I'm in London I need their help I am running out of medication but they do not bother to return my e-mails. Please help as I need to take this medication daily.

i just want to find out is this how clicks treats the customers I was there 3 weeks ago 9 November 2017they didn't have all my pills they write on the slip what pills must still be collected I was there to day to go get my pills and still no pills the lady at the till was un friendly I ask her when will my pills be here al so set was we will call you turn around and walk away didn't take my nr or my name is this is how clicks is treating customers I will but it on every news paper facebook you name it hello peter is next im going on there as well to let every one know how clicks treats the customers

Hi, my fedup!!, disgusted!! complaint is about Clicks Alberton, Verwoerdpark,second Ave. I have been going there since it opened. As a new store it had fresh service until a comfort zone kicked in and the service went out the door. I am always waiting to be served, the head of the dispencary is very arrogant and only serves when he feels like it,meds is not always in stock, the phones are ringing for 5 mins (not lying) non stop. I don't think people need to be in a 'serving' position if they cant fit the customer services profile. The sms system regarding prepping meds and picking up is non existend. I have read all the complaints about different Clicks all over, and it becomes very obvious that clicks is not approved to serve customers the way it is accredited for. What is being done? Ignorance to this is not the solution, and honestly I don't think the complaints are being addressed by Managers or Directors of Clicks.

Someone will have enough one day and go BIG with this...

Step up, Clicks!!!!!!! and all the |""directors""