Standard Bank - Customer Care Enquiries - Johannesburg

1.0 4 Reviews
Standard Bank - Customer Care Enquiries
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Company name
Standard Bank - Customer Care Enquiries
Location
Standard Bank Centre, 5 Simmonds Street, Johannesburg, Western Cape, South Africa
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Contact number
+27 86 012 3000
Mobile phone
+27 11 299 4701
Working hours
  • Monday: 8:00 - 21:00
  • Tuesday: 8:00 - 21:00
  • Wednesday: 8:00 - 21:00
  • Thursday: 8:00 - 21:00
  • Friday: 8:00 - 21:00
  • Saturday: 8:00 - 16:00
  • Sunday: 8:00 - 16:00
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Company description
The bank now known as Standard Bank was formed in 1862 as a South African subsidiary of the British overseas bank Standard Bank, under the name The Standard Bank of South Africa.

The bank's origins can be traced to 1862, when a group of businessmen led by the prominent right-wing South African politician John Paterson formed a bank in London, initially under the name Standard Bank of British South Africa. The bank started operations in 1863 in Port Elizabeth, South Africa, and soon after opening it merged with several other banks including the Commercial Bank of Port Elizabeth, the Colesberg Bank, the British Kaffrarian Bank and the Fauresmith Bank.

It was prominent in financing and development of the diamond fields of Kimberley in 1867. The word "British" was dropped from the title  
Show more in 1883. When gold was discovered on the Witwatersrand, the bank expanded northwards and on 11 October 1886 the bank started doing business in a tent at Ferreira's Camp (later to be called Johannesburg), thus becoming the first bank to open a branch on the Witwatersrand gold fields. On 1 November 1901 a second branch was opened in Eloff Street of Johannesburg.


Standard Bank in Adderley St, Cape Town
Until 1962 the British bank was formally known as the Standard Bank of South Africa, although by then its operations spread across Africa. When the South African operations were formed into a subsidiary in 1962, the parent changed its name to Standard Bank Limited, and the South African subsidiary took its parent's previous name.

In 1967 shares in the Standard Bank of South Africa were offered to the South African public, although the British parent company retained over 80% of the shares.

The parent bank merged in 1969 with Chartered Bank of India, Australia and China and the combined bank became known as Standard Chartered Bank. In 1969 the Standard Bank Investment Corporation (now Standard Bank Group) was established as the holding company of the South African bank. During the 1970s and 1980s Standard Chartered gradually reduced its shareholding, and sold its remaining 39% stake in Standard Bank Group in 1987, transferring complete ownership of the holding company to South African investors and in particular Liberty Life (and its affiliates), with the latter being the company's major shareholder until 1999.
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Reviews

4 Reviews
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1.0
Extremely bad service
Been waiting home insurance claim payment for 2 weeks after finalization. Lost my Tennant due to this after explaining to stbank. Your employees lied about payment being loaded a week ago. Still not received... Unacceptable. Standard bank has worse service ever. Employees are useless.
1.0
STANDARD BANK WANTS TO MAKE ME A SLAVE TO MAKE A REPAYMENT NON-STOP.
What makes me even more frustrated is the fact that they make it impossible for me to send them a complaint e-mail. and the next thing they are going to say to me will be [why did you not make us aware] They are busy increasing the balance on my personal loan but debiting my account monthly. Last month [september 2021] my balance was lower than what it is now this month of October. I am publishing all this on all other social media platforms, reporting to the ombudsman and other authorities. I am not prepared to be a slave to this bank


1.0
Applying for vehicle finance. Contact Onassis. Shocking. Close my account now.
I lost my car deal with Audi as part of shocking service. In 32 years witg Standard Bank never exerienced anything like this. Closing my very healthy account on Saturday 2 March 19
1.0
Bad attitude displayed by a consultant on me
This lady showed no respect on clients. If there are people like her on this company, you will lose customers. This happened on this day 15/05/2018 at Ulundi _kzn branch. I nearly left without getting help.
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Questions & Answers

Can you please assist me with the account I have open for trading? That the account is genuine or not?
I am a cheque account holder and on 01/04/2021 after 15h00 had money transferred to my acc from another bank & how long it takes to be in my account as now at 11h00 is ot yet appeared
Is it possible to delete a backdated payment once it's been released?
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