Reviews of Novel Motor Company - Stellenbosch

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Shonti Abrahams

9 Mar, 2020

Unacceptable service

All I need was a courteous call from Novel Ford Stellenbosch. I made the call when it got to 4pm when I didn't get any feedback from them. I booked my vehicle in on Friday, Dropped it off at 8:30 on Monday. Had I not called, I would have been stranded. Only to be told they had a backlog of Friday. NOT MY PROBLEM!! Now I will get home at 7pm due to their irresponsible actions. I will use another dealer and will never recommend them to anyone - in the big Distell.

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