I am extremely disappointed with Clicks service. I went to Clicks Pharmacy in Cosmo City mall on Thursday (last week) with the Aldara Creme prescription, they didn't have it, I asked the lady to phone the one in NorthGate to check if they have, she said she doesn't have their number. I drove to the Cosmo City Shopping centre, they didn't have & the guy told me the supplier doesn't have stock for a very long time.

I decided to drive to NorthGate Dischem, on my halfway there, I saw Clicks at Jackal'creek & decided to check. The lady said they don't have but she can order for me, I waited while she ordered, I was very relieved & super exited when she told me it'll be delivered tomorrow (Saturday) & she'll send me a message on arrival so I can come fetch it. I gave her my number (she insisted that I leave the prescription & she wrote the number at the back of the prescription)
I was soo happy that she came to my rescue & even shared the experience I had with other clicks pharmacies.
I asked her a few times if she's sure it'll be delivered tomorrow, she assured me that all it's fine. She never phoned or smsed on Saturday as promised, I thought to myself maybe there was some delay. Saturday, Sunday, no call, no message, no nothing. Today it's Monday still nothing to atleast explain what's wrong.
Remember she insisted that I leave the prescription & I trusted her. Now, no communication, & I can't even go to any other pharmacy (eg, Dischem) because clicks is keeping my prescription. She could have at least called me to let me know what's happening.
I don't even know what say, very dissapointed. Super dissapointed.