Review pathetic service

I have moved premises and filled in a form , I had total uphill as I battled to get a sales rep to come out as that was the only way
Adt could move forward with my request after several calls, I finally got a rep to come out , I was quoted and debited for remotes and service and and continue be debited for monitoring every month without a functioning alarm to this day , after several calls which always ends up on being on hold for unto and hour , I initially got calls from technical on an incorrect address and rectified the address with them ti which they told me they will call me back , this never happens , even when I call about the pathetic service , nobody wants to give me a complaints no or email and no complaints or customer service no exists on the Adt website I am continuously kept on hold and finally cut off , i am not prepared to accept pathetic service like this and Adt should be ashamed of itself ,. if I don't get ny alarm sorted by Dec 1 , I will take further action and find a company willing to provide a decent service