Review of SIMPLY SHOES - HEAD OFFICE

I purchased a pair of boots from Simply Shoes Gezina, after the first time I worn them they torn - which looks like a manufacturing fault. The next day I returned the shoes to hear that I cannot get my money back or exchange the shoes for other shoes for the same value.
I worn the shoes for 1 hour - I can't wear it again and lost out on the money.

I contacted head office numerous times with no luck in resolving this issue.

The Consumer Protection Act clearly states that products should be durable for a reasonable time and 1hour for a pair of shoes is definetely not a reasonalby time!!!!!!!!!

What poor quality and customer service.