Review of Gloria Memorial Park Private Cemetery

We had the unveiling of my father and brother yesterday (5/6). After speaking to 4 people I had to repeat my requests everytime I called. We paid the 50% deposit and the balance. So there was no reason for them to say that we delayed the completion of our tombstone, as monies were paid in way before they even asked for it. We arrived at 10h00 the Sunday morning, a time given by them, only to start looking for the tombstone (expecting to see a white cloth) - only to find a black painted "slab". Fortunately I had the mobile no and called the lady who eventually came to see us after the 2nd call. She said they would be bring the tombstone in the next 5 minutes. Note by then it was almost 11h00. They eventually rocked up after I called again. This time it was to tell me that they didn't paint the tombstone. They pitched with the tombstone and a can of spray in a wheelbarrow and laid the stone on the black slab. All we were told was "sorry". I called the office this morning (6/5) to lodge a complaint, only to be told that no-one is working today and they will get back to me tomorrow. This was no UNVEILING whatsoever. I will NEVER do business with these people again will not recommend them. They spoilt the entire event for my family. My mother was so distraught to see the shoddy work being done after payment was received and they "confirmed" that they would be ready for us.