Review of Telkom (Nelspruit)

Good day. Can you please assist me in regards to a complain. I have been waiting for 3 weeks now for Telkom Nelspruit to install WiFi line. Dawn from their branch is very rude and lies everytime and if I catch her out, she tells another lie. They do not answer any tellephone nor does Dawn answer calls or messages on her cellphone. I do not how to take this futher. Please call me on ********. Thanks