Mr A Rousseau
Clicks Card Nr. ********
I took a prescription to Clicks in Mall of the North in Pietersburg then end of June 2015.
Due to no stock I received a substitute which I accept because that was the first time I used that Clicks.
End of July I had to accept the substitute for the same reason. No stock. Me. REBA NAILANA order the correct medication which I received end of August.
Today 28th September the answer is no stock.
Me Nail and told me will phone the suppliers. They do have stock she ordered 2 boxes it will be there tomorrow. I live 380 km from Pietersburg. I will not be in Pietersburg tomorrow. When I asked to find some at another Clicks. She told me if the other branches do have I must go there myself.
Either somebody don't do there job or there is no system to order the correct medication for the monthly prescriptions.
I am very disappointed in Clicks in the Mall of the North. How long will it take for that branch to realise there is a customer that use Aropac CO 25mg.
Regards
Mr A. ROUSSEAU
CONTACT NR. ********
Review of Clicks Head Office, Contact Details, Address, Clicks Head Office Complaints
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Clicks Head Office, Contact Details, Address, Clicks Head Office ComplaintsCorner of Searle & Pontac St Cape Town 8001P.O. Box 5142 +27 21 460 1911https://www.yellosa.co.za/img/za/x/_1539847100-39-clicks-stores-head-office.jpg
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