Review Terrible customer service

I bought 2 products from the hatfield cash crusaders on the 26th, namely a micro usb to usb charge cable and a dual usb charger which both did not fully charge my phone since the day of purchase and when i returned to the store the exchanged could not be granted, though i explained what the conundrum was. now i am stuck with useless products, i now have to get new ones from a different store. I will spread the word. And why isn't your email readily available