Review I convince by RUDE DRIVER

I ordered a gift from take a lot. I then received a message saying they will deliver before 5pm on 24-11-2021. While at work on the said day I then a call, with any greetings, I hear take a lot I'm outside. My response is I'm still at work, the message did not specify the exact time at least you guys should have Atleast specified time, I will be at home after 3.He then says he doesn't deliver after 5pm.i don't get the logic there because I said I will be home after 3pm and not 5pm.This rude driver then decide to hang up on my ear nd I tried calling him back but he never picked up. The next thing I go home wait for orders but he never came back. Later I then receive a message saying they are going to credit my account for my next order. This RUDE took back my order instead of coming back after 3pm. This is such an inconvenience because this was someone's gift nd I needed it for the 277-11-2021.Take a lot is just an inconvenience and a headache. I regret choosing take a lot because the Rude driver doesn't know what CUSTOMER SERVICE IS. I'M VERY ANGRY AND DISAPPOINTED!!! Train your drivers on how to treat customers or you will lose your business. This unacceptable