Review Worst Mistake buying from bradlows

I paid 12k for a headboard and delivery in full on the 28th Sept at the Capital center branch in Pmb after numerous hiccups and a display of outrageous unacceptable customer service I finally received damaged stock! which I refused to accept, the next day the sales floor demo was delivered with minor scratchs and a slight damage to a side pedestal but overall in a better condition than the first delivery however I am now waiting for the sales person to come over to my house to drill holes In my headboard and side pedestals as they apparently don't align. Imagine buying a headboard for R12 000 and having it laying on the floor and waiting for the sales person who is awaiting a drill as he learnt it to someone else and will be available on Monday or Tuesday!!!!! Outrageous terrible and unprofessional is now clearly I see nothing will be done by anyone at bradlows as this is the norm but I write the review with the hopes of saving someone else the misfortune and sheer disappointment of shopping at bradlows ..