I had the worst experience with your supposedly service providers. They were not helpful at all and I had to return to the store only to find out I was given incorrect information. I wanted to laybye a TV and was told I needed a tv licence or if I dont have I can buy it with someone else's tv licence as long as I have their I'd copy. My mom then sends me her ID copy and obviously this is now on my emails. They said they cannot assist me with that they needed it printed. That doesn't make sense to me to lose a customer whose worth at that time is R6700 for a printout that is about R2. That is atleast one employees salary gone out the door because I didn't have a print out of the ID.
As I also came back to the shop the second time with the soft copy ID as I was previously instructed by one lady. The guy helping me the 2nd time asks me to go to the lady that was assisting me the 1st time. As he is calling the lady she looks at us and says to the guy Laybye as if a cash sale would have made a difference.
I left there disgusted with the service. I know how a customer should be treated a I have been working at the bank. With the silliest of questions or requests you assist the customer because without them there is no shop and no shop means no job.
- South Africa
- Muizenberg
- Cash Crusaders - Head Office
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Review BAD SERVICE-GREENACRES
Review for:
Cash Crusaders - Head Office
Cash Crusaders - Head Office
1.0
Cash Crusaders - Head Office1 Lakeside Place Capricorn Business Park, Capricorn Business Park, Prince George Drive, Muizenberg+27 21 787 9800https://www.yellosa.co.za/img/za/n/_1594295335-56-cash-crusaders-head-office.jpg
1
BAD SERVICE-GREENACRES