Review Very angry ????

I have ordered trough takealot before and never got my delivery on the 1st day we agreed on, this time they out did them selves as 3days in a row they said they couldn't get hold of me and the 4th day they said my address is incomplete and the we call me! This was Thursday 04/12/2020 even today no call from them and my question is why was it complete the 1st time. Now am trying to call there customer care service and one number said they open at 7:00 am now it's 8:30 but it's not going through then the other one said my account is block which works when I order. How can I get help???