Review Poor delivery

Takealot deliveries use to be on time, but lately they don't keep up to their delivery dates and incomplete or wrong orders seems to becoming normal. My latest experience is some items were not in box and the excuse was lost in transit, yet the box is sealed. My impression is that they are not coping with the number of orders and unless they find the solution to their problems it will progressively become worse.
They do not live up to their slogan, "Takealot delivery team ensures all customers have a seamless experience every time". To get through telephonically is at times a long wait and there is no email address to send an email.