Review Good day ,please assist me in getting my watch from cash converters queens wood in Pretoria,

Cash converters claims to have lost my watch, on Friday 13 March they promised me that they will call me and give me the related market value on the 16 of March 2020 but they never called, I called them on the 17 march 2020 and the manager said the system was down which makes me start to panic, my contacts are 078 034 3402,regards Tiyan