Questions & Answers for The New Chic South Africa ONLINE STORE - Johannesburg

Here you will find questions & answers for The New Chic South Africa ONLINE STORE. All questions are checked and confirmed by our administrator. Questions are answered by the company representative or Yellosa users.
I ordered 2 womens blouses yesterday, can you please email me a tracking number?
Hello i ordered From Newchic online. I am worried when it will arrive cause the tracking status does not change at all.
LISTING OWNER
Hello!
You can contact Buffalo Logistics on Whatsapp 081 388 6570 and request an update on your parcel.
Regards
New Chic Team
Hello

Please help, I order a wallet and paid for it R711.13 on TNCINV14 on the 10th of Aug 2021, and just heard back from Buffalo Logistics that my parcel has been hijacked? How do I go about to ask for a refund on this parcel from you?
I ordered online,it has been more than 2 months,still waiting for delivary.How can you assist.Please
LISTING OWNER
Hi Al. Kindly contact me via whatsapp. Ill gladly assist with all queries and enquiries.
I am in East London and I want to buy a weave, where do I collect it after you have shipped it
LISTING OWNER
Good morning
The weave will need to be shipped from overseas to East London. I dont keep any stock here in SA
Regards Leanne
I want to buy 4 men's Jacket,how are going to help me and how much is the shipping?
LISTING OWNER
My apologies

069 127 3393
LISTING OWNER
Hi Connie

Kindly whatsapp me pictures of what you require with size, colour etc.

Ill check stock and quote you. All stock is shipped from overseas. I do not keep any stock in SA.

Regards
Leanne
0691273383
If I'm in Cape town how long it will take for me to recieve my order?
LISTING OWNER
Hi Cynthia

Orders usually take 5 - 10 working days. It will be couriered to you in CT.

Kindly send me a whatsapp with a picture or description of the item. Ill check stock and forward you a quotation.

Regards Leanne
069 127 3393
Hi afternoon,tell me are you guys open to public,if so can I pop in on Saturday?thnx.
LISTING OWNER
Hi Jacky

Unfortunately not, its a online store only.

You are welcome to send me a whatsapp with the item you require and Ill check stock and send you a quotation. Everything comes from overseas. I dont keep any stock here in SA

Regards
Leanne
0691273393
Do yo have New Chick in South Africa?
LISTING OWNER
Hi there

There is no physical store in SA. Everything is online. All stock comes from the warehouse overseas.

Regards Leanne
Can you please help with sizes, US sizes vs RSA
LISTING OWNER
Hi there

Ill gladly assist you.

What size would you like converted?

Regards Leanne
Can we collect the item from the store?
LISTING OWNER
Hi Ella

I am a distributor for New Chic here in SA. There is no physical store in SA. All stock comes from the warehouse overseas. I dont keep any stock.

Regards Leanne
Can i order and send my own courier
LISTING OWNER
Hi there

Unfortunately not. All stock comes from the warehouse overseas. The parcel is couriered directly from there using Buffalo Logistics.

Regards
Leanne

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