OK Grocer (Pellissier) - Bloemfontein

My name is Senate, I would like to complain about the service one of my employees got from Ok groceries in Pellisier Bloemfontein.

He was working in Pellisier on 2013/12/2 and decided to go to Ok for lunch. He bought a food plate for about R23.99 which comprised of chicken and rice. After having a spoon of the food he noticed that the food tasted a bit funny, he then decided to inspect them and found a couple of worms. He went back to OK to show the manager (Johan) that he had been sold rotten food the manager told him that it is not his fault that he ate rotten food he took the slip and food and did not even have the decency to reimburse him or give him a fresh plate of food.

I am so disapointed in this behaviour and would like a responce from OK.